Resident Bill of Rights


  1. The right to information and freedom of expression.

    • Information about medical condition and treatment plans/options
    • Giving or withholding consent for treatments and/or medications once informed of consequences
    • Names and functions of all staff
    • Written information about any changes in law, rule, policy or procedure affecting the operation of the Lodge
  2. The right to privacy.

    • Privacy during treatment and personal care
    • Privacy of their own room; Staff to knock before entering resident rooms
    • Privacy for visits with family and friends of their choice
    • Privacy and confidentiality in visits with pastoral care and social work
    • Privacy in meetings with legal representative
    • Confidentiality in delivery of personal mail
    • Displaying personal possessions, pictures and furnishings in keeping with safety requirement and the rights of other residents.
    • Privacy in visits with their spouse
    • Shared or adjacent rooms for spouse, if appropriate rooms are available
  3. The right to respect and dignity.

    • To be treated with courtesy, dignity and respect, as a unique individual.
    • To be properly sheltered, fed, clothed, groomed and cared for.
    • To live in a safe and clean, homey environment.
    • To live free from financial exploitation, sexual, emotional, verbal and physical abuse.
    • To file a complaint of abuse to any staff member and to have that complaint fully heard and processed.
    • To be called by the name of their choice.
    • To make lifestyle choices and express him/herself in any language, style of dress or religion.
    • To live free from physical and /or chemical restraints unless deemed necessary by the interdisciplinary team and directed by the Ethics committee.
  4. The right to continuity.

    • To live in an environment with daily, weekly, monthly and annual rhythms
    • To stability, permanency and consistency in delivery of services.
    • To stability and consistency in care services.
    • To have family present at all times when death is imminent.
  5. The right to hold responsibility and to participate.

    • To be responsible for his or her own actions and the consequences in keeping with his or her competency.
    • To retain autonomy, as possible and assistance to remain independent.
    • To participate in activities of his or her choice at a pace suitable to abilities.
    • To organize into an association and express opinions, feed back and suggestions to management/administration (Resident Council). To use the Resident Council to voice concerns or viewpoints on any aspect of Lodge life and program.
    • To exercise the rights of a citizen
    • To form and enjoy friendships of his or her choice.
    • To pursue his or her own cultural, social, religious and other interests.
    • To develop his or her potential.
    • To manage his or her own finances in accordance with the law.
    • To designate a person to receive information from the Lodge on his or her behalf.
    • To designate a Proxy to speak/act on his or her behalf in health care decisions.